What’s the 2-1-1? Annual Community Report for Asheville and WNC

ASHEVILLE – 2-1-1’s annual report to our community has been published and is now available online.

•          Learn about the many ways 2-1-1 is connecting people to community services.

•          Read about the call volume increases 2-1-1 has experienced over the past couple of years.

•          See what our callers are saying about how 2-1-1 helped them.

•          Check out infographics that show 2-1-1’s call types, caller need categories, and more.

•          View a choropleth map (or “heat map”) of 2-1-1 call volume by zip code.

•          Learn how 2-1-1 advocates for solutions to the needs of people in our community.

•          Read stories of people who have been helped by 2-1-1.

Click to see the Annual Report

About 2-1-1

• United Way’s 2-1-1 of WNC is a free, 24/7 community service information line that links people with health and human services in Buncombe, Henderson, Madison and Transylvania Counties. People can call 2-1-1’s confidential help line by dialing 2-1-1 or search the online database at www.211wnc.org.

• 2-1-1 is a community service of United Way of Asheville and Buncombe County, provided in partnership from local United Ways and county governments.